ABSTRACT
Purpose: For Bangladeshi small and medium enterprises (SMEs), the COVID-19 economic shock is remarkable in both its complexity and intensity. SMEs need systemic inspiration to solve the crisis, aligned with a moral and authentic approach that serves both the leader and the follower's interests. This study aims to conceptualize the innovation-focused success method of SMEs before and after the pandemic to manage the crisis by establishing spiritual leadership based on Islamic perspectives. Design/methodology/approach: To discuss the impact of spiritual leadership on innovation-focused SME performance configuration through the lens of a crisis, a comprehensive literature study has been carried out in which over 360 articles are read and reviewed by the authors. It has also established the reliability and validity of literature analysis. Also, a qualitative investigation has been used to support the direction of the study. Findings: For a subsequent process of scientific deployment and evaluation of its execution, a new applied strategic innovation-focused SME success configuration through spiritual leadership development is made available. The primary value of this paradigm is the potential to calculate and treat the aspects of spiritual leadership obtained from Islamic ideas. Research limitations/implications: Prior analytical or empirical attempts from multiple viewpoints are subsequently needed to inquire about the proposed conceptualization. Practical implications: Among the realistic consequences of this analysis is that while a number of leadership paradigms have been embraced by a broad body of leadership studies, the findings indicate that this paper should pay heed to the influential spiritual style of leadership, taking into account Islamic perspectives on the context of crisis. Therefore, Bangladeshi SMEs need to develop and run leadership training programs focused on the Islamic viewpoint of spirituality to encourage the actions of leaders during and after crises. Social implications: The legal and moral values of the society would ultimately be upgraded from this conceptualization. Moreover, less corruption in corporate activities would improve the economic prosperity of a nation. It would also contribute to the cross-cultural portrayal of the positive picture of Islam. Originality/value: This holistic conceptualization describes the mediating role of strategic innovation practices based on theoretical foundations, which have seldom been done in previous research, between the Islamic model of spiritual leadership and SME success during and after a crisis. © 2021, Ariful Islam, Nur Fadiah Mohd Zawawi and Sazali Abd Wahab.
ABSTRACT
Purpose: In times of crisis and volatility, especially in the Covid-19 scenario, project organisations are facing multifaceted threats. Project organisations are inclining towards flatter organisational structures. Employees are demanding more decision-making authority due to the changing working scenario. Despite the advancement in project management, a hard skill side, project organisations are still struggling to achieve successful projects. The project manager's leadership, employee self-leadership and soft skills are presented as the solution to these aggravated problems. This article attempts to determine whether a transformational leadership style can influence project success, directly and indirectly through employee self-leadership. Design/methodology/approach: The author raises the hypothesis, supported by social cognitive theory, that transformational leadership impacts project success directly and indirectly through self-leadership. Data were collected from 289 project team members in the IT sector, and the proposed relationships were assessed through Partial least squares structural equation modelling PLS-SEM. Findings: Results show that a project manager's transformational leadership behaviour and employee self-leadership positively impact project success. Additionally, self-leadership mediates the relationship between transformational leadership and project success. Lastly, empowerment demonstrated significant moderation for self-leadership and project success, and for transformational leadership and project success. Research limitations/implications: In this study, one obvious methodological limitation is a cross-sectional design. Future research can be performed while adopting a longitudinal research design. Another conceptual limitation of the model is that the authors did not include all transformational leadership dimensions, which can be considered for future studies while replicating this research model. Another future front can be by examining other leadership styles. Another research limitation may be the single source data collection, a future study may be conducted by several sources for data collection to adequately test both of the leadership styles at different hierarchies and for project success. Originality/value: The paper contributes to the literature by finding that, in crises, a project manager's transformational leadership style enhances project success. In practice, project managers are needed to adopt transformational behaviour and encourage employee self-leadership and empowerment. © 2022, Emerald Publishing Limited.
ABSTRACT
Delivery services in Malaysia has become a new norm. Malaysians are now comfortable with delivery services during the global pandemic of covid-19. This study had been conducted because there are too many issues about delivery services in Malaysia, although some people using delivery services, and some may not. Reports have suggested that some companies have a bad management of delivery services. For examples, some delivery services companies have technical issues such as (i) slow delivery, (ii) damaged goods, and many other issues. The aim of this paper is to provide an analysis on the perception of Malaysian citizen towards delivery services during the Movement Control Order (MCO). To do so, researchers used a quantitative method to collect data among Malaysian citizens. The total amount of respondents who answered the questionnaire are ii=1310. The research findings suggest that the level of perception towards delivery service in Malaysia during MCO is very high (M=3.17). (C) 2021 Published by European Publisher.
ABSTRACT
The whole world is alerted with the Covid-19 pandemic outbreak as it is lethal and spread easily. The government have to take quick and effective action for the crisis management and Malaysia is not excluding in taking its own action to ensure the crisis is managed well. In Malaysia, Dr Noor Hisham Abdullah, health director-general stated the international standards and World Health Organization (WHO) satisfied with the way of Malaysia's management and preparedness by enforcing the movement control order (MCO), identifying patients for testing, isolation and treatment in handling the Covid-19 outbreak. Therefore, this study is done to study on satisfaction level of Malaysians towards government's crisis management during Covid-19. This study was conducted by using random sampling technique where it involves 200 respondents from Malaysia. A structured questionnaire was used for data collection. The questionnaire of the research were divided into 4 sections consists of demographic profile, daily press conference and enforcement of Movement Control Order. For the ordinal measurement questions, Liken Scale from strongly agree, agree, neutral, disagree and strongly disagree were used. The questions, an online survey, were created in Google Forms and distributed through social media. (C) 2021 Published by European Publisher.